Products and sizing
We recommend referring to our size guide before selecting your Paume swimwear size. Our size guide provides detailed measurements for each size to help you find your perfect fit. To use the size guide, simply measure yourself in the areas indicated in the guide and compare your measurements to the size chart. If you're in between sizes, we suggest sizing up for a more comfortable fit. Additionally, we offer free exchanges on all swimwear within 14 days of purchase, so you can exchange for a different size if needed.
At the moment, Paume Swimwear is only available for purchase online. We do not have a physical store or showroom where you can try on the swimwear. However, we do provide detailed size charts and measurements on our website to help you select the best size for you. If you have any questions about sizing, please don't hesitate to contact our customer service team for assistance. We also offer free returns and exchanges to ensure that you are completely satisfied with your purchase.
If the item you want is currently out of stock, please sign up for our email notifications on the product page. We will send you an email as soon as the item becomes available again. Alternatively, you can contact our customer service team who will be happy to assist you in finding a similar item or suggesting alternative options.
We’re committed to using sustainable materials in our swimwear. Our swimwear are carefully designed and produced in Turkey using recycled nylon and regenerated plastic. Never compromising on style, each Paume™ swim piece is carefully designed to last. We use premium-Italian and Turkish fabric, made from industrial plastic waste, waste fabric, and discarded fishing nets from oceans.
Paume Scarves are produced sustainably in Turkey using eco-friendly and water-based inks – containing no harmful chemicals. Our silk fabric is pre-treated before the printing process for greater quality prints and long-lasting colors. After carefully pre-treating the silk, we transfer our hand-drawn artwork onto the fabric, allowing the ink to bond with the silk fibers and create vibrant, crisp colors that match your swimwear.
Modern and earth-friendly Paume swimwear are designed in Kalkan, a small town on the Mediterranean Coast of Turkey, and manufactured in the beautifully cross-cultural city of Istanbul. Each silhouette in the collection is carefully designed and made with an eco-conscious approach. After receiving the recycled swimwear fabric and our hand-drawn prints, each piece of fabric is carefully cut to reduce waste and delicately embroidered with our Paume logo. Every Paume piece is sewn and finished with care in Istanbul under ethical and sustainable conditions.
Yes, Paume Bikinis and Scarves are available for wholesale. Please contact our sales team at sales@paumeslowliving.com for more information and to discuss wholesale opportunities.
Shipping, Returns & Exchanges
Yes, Paume offers international shipping to most countries worldwide. Shipping costs and delivery times may vary depending on your location. International customers may also be responsible for any customs fees or import duties that may apply upon delivery. If you have any questions or concerns about international shipping, please don't hesitate to contact us at sales@paumeslowliving.com.
Once your order is placed, we typically process and ship it within 3-5 business days. After that, delivery times vary based on your location. If you're located in the domestic region, you can expect your order to arrive within 5-7 business days. For international orders, including Europe, USA and rest of the world, you can expect your order to arrive within 7-10 business days. Please note that delivery times may be affected by factors outside of our control, such as customs processing times or weather delays. If you have any concerns about the status of your order, please don't hesitate to reach out to our customer service team for assistance.
Typically, we process and ship orders within 3-5 business days of receiving them. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can track your package. If there are any unexpected delays or issues with your order, our customer service team will reach out to you as soon as possible to provide an update.
For domestic orders, once your order is on the way, we will send you tracking information via SMS. For international orders, you will receive tracking information via email once your order is on the way.In some cases, due to shipping carrier limitations, tracking information may not be available straight away for certain international orders. However, please be assured that we are always monitoring the progress of your order and will do our best to ensure it arrives at your doorstep as quickly and smoothly as possible.
Yes, Paume uses eco-friendly packaging for their products. All of their packaging paper is FSC certified and all materials used in their packaging are made from recycled plastic. They only work with suppliers who have OEKO-TEX, FSC certified and GRS certifications, ensuring that their packaging is environmentally friendly and sustainable. OEKO-TEX is a certification for textiles that ensures that the products are free from harmful substances. FSC certification ensures that the products come from responsibly managed forests. GRS certification is a voluntary product standard that verifies the content of recycled materials in a final product.
Yes! We fully stand behind our collection and know you will love it. However, if at any time within the 14 days of receipt you are not happy with your purchase, please email us at sales@paumeslowliving.com with your order number and the reason for the return. Once we receive your email, we will provide you with further instructions on how to proceed with the return. Please note that all returned items must be in new, unused condition with all original tags and packaging intact including the hygienic liner for swimwear bottoms. We do not cover the cost of return shipping.
We accept returns for unworn items bought from paumeslowliving.com within 14 days of purchase for a full refund. We only accept returns for swimwear and scarves with no signs of usage, and in its original packaging with all labels attached including the hygienic liner for our swimwear. Please note all items marked final sale, or items purchased with a discount code or as part of a campaign are not eligible for a refund. We do not offer store credit. Once we receive and approve your returned items, your refund will go back on the original form of payment. For sanitary reasons, please try on all swimwear over underwear. Please also note that you are responsible for the shipping fee of the returned item, unless, of course, the product has a major defect.
Simply submit your return request to the email address provided on our Returns & Exchange page. After reviewing your return request email we will notify you with further information about your return and . Once your items are inspected by our team, refunds will be processed within 5-10 business days. You can start your return by following the steps explained on our Returns & Exchange page: paumeslowliving.com/pages/returns
You will be able to track your return manually by following these simple steps. Once your return request email is confirmed by our team – we will kindly ask you to return and ship the items back to us. You will be able to track your return by using the new tracking number provided by the shipping company on the label to trace your package. Once the items have arrived safely to us and after an inspection by our team you can expect the refund to be processed within 5-10 business days.
All of our packaging is eco-friendly and made from recycled material. We have designed are packaging bags with a zip lock that allows you to kindly remove your items and place them back in after trying. Therefore, we do not accept returns if you have lost the original packaging, if the original packaging is damaged or if the products have signs of usage. We only accept returns for unworn swimwear and scarves, in its original packaging with all labels attached including the hygienic liner for our swimwear.
